Acceptance of Terms

By accessing and using the services of Velthuno Casino and Hotel Resort, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

Reservations

Reservations at our casino hotels are subject to:

  • Availability at the time of booking
  • Valid identification requirements
  • Minimum age requirements
  • Payment verification

Check-in & Check-out

  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Early check-in and late check-out subject to availability
  • Valid government-issued ID required

Payment Terms

We accept the following payment methods:

  • Major credit cards (Visa, MasterCard, American Express)
  • Debit cards
  • Cash (for in-person payments only)

Cancellation Policy

Our cancellation policy includes:

  • Free cancellation up to 48 hours before check-in
  • Cancellations within 48 hours may incur charges
  • No-shows will be charged the full amount

House Rules

All guests must adhere to:

  • Noise regulations
  • Non-smoking policy in designated areas
  • Pet policies
  • Safety and security procedures

Liability

Velthuno Casino and Hotel Resort is not liable for:

  • Loss or damage to personal belongings
  • Personal injuries due to guest negligence
  • Service interruptions beyond our control
  • Third-party service provider issues

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any modifications.